Cypress
Diamond North
Prairie Centre
Samsung Pay
Please note that Samsung Pay is not currently available for legacy Cypress Credit Union members.
- How do I set up Samsung Pay?
Samsung Pay comes pre-installed on most recent Samsung phones. If you don't have the app, you can download it from Galaxy Apps or the Google Play store.
You’ll need to be signed in to your Samsung account to use Samsung Pay.
- Open Samsung Pay and register your Samsung Pay PIN.
- Follow on screen instructions to add your Prosperity Member Card and then select your preferred method to verify the card.
- Select your desired security or authentication options. You’re all set to start using Samsung Pay!
- What else do I need to do to set myself up?
You are required to securely identify yourself to add your debit card to Samsung Pay. After adding your Prosperity Member Card to Samsung Pay, you will be presented options to verify your identity by entering a one-time passcode delivered to you via email or SMS message if you have an eligible email or cell phone number on file with us. These verification steps are designed to protect you against fraud. Once verification has been completed, you may use your Prosperity Member Card to make purchases with Samsung Pay.
- How do I make my Prosperity Member Card my default card?
You do not have the ability to set a default card in Samsung Pay. The last card used or viewed would be the card defaulted for payment. You can swipe left and right to scroll through your payment cards and select the one you want to use for payment.
- Will I have to sign a receipt or enter a PIN at the POS terminal when paying with Samsung Pay?
No. Samsung Pay purchases are authenticated using fingerprint, iris scan or PIN code on your device.
- My device was lost or was stolen and I want to delete my card. What do I do?
If your device has been lost or stolen, call your legacy credit union immediately (listed below) to remove your card from Samsung Pay. You can also log in to Find My Mobile and select Erase Data to permanently remove all data, including any payment cards enabled in Samsung Pay.
Legacy Diamond North Credit Union
Legacy Prairie Centre Credit Union
- I’m having trouble with Samsung Pay. Who do I contact?
If you are having difficulties with Samsung Pay, please call your legacy credit union (listed below) and we will be happy to answer your questions. If you are having issues with your Samsung device, please contact Samsung directly at 1-844-SAM-PAYS (1-844-726-7297).
Legacy Diamond North Credit Union
Legacy Prairie Centre Credit Union